Privacy & Cookie Policy

01Introduction

Welcome to Revlient Intercontinental LLP ("Revlient", "we", "our", or "us").

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Cookie Policy explains how we collect, use, store, process, and protect your information when you visit our website, use our software products, mobile applications, CRM platforms, AI-powered solutions, or interact with our services.

By accessing or using our website, products, or services, you agree to the practices described in this Privacy Policy.

02Information We Collect

We may collect the following categories of information:

a) Personal Information

When you contact us, submit forms, request quotations, book consultations, or use our services, we may collect:

• Full Name
• Email Address
• Phone Number
• Company Name
• Job Title
• Business Address
• Country/Location

b) Account Information

When you create an account on any of our platforms or products, we may collect:

• Username
• Password (encrypted)
• Account Preferences
• User Settings

c) Usage & Technical Information

We may automatically collect:

• IP Address
• Device Information
• Browser Type
• Operating System
• Referring URLs
• Pages Visited
• Session Duration
• Clickstream Data
• Date and Time of Access

d) Business & Project Information

For service delivery and software implementation, we may collect:

• Project Requirements
• Documents Shared by Clients
• Business Information
• Communication Records
• Uploaded Files and Media

e) AI & CRM Data

For users of our CRM, ERP, AI Chatbot, and SaaS products, we may process:

• Lead Information
• Student Data
• Customer Records
• Uploaded Documents
• Communication Logs
• User Interactions

Such information is processed solely for providing the requested services.

03How We Use Your Information

We use collected information for the following purposes:

Service Delivery

• Providing software development services
• Delivering websites, applications, and digital products
• Managing customer accounts
• Providing customer support

Product Improvement

• Enhancing platform functionality
• Improving user experience
• Monitoring system performance
• Developing new features and services

Communication

We may use your contact information to:

• Respond to enquiries
• Send project updates
• Provide service notifications
• Deliver newsletters and marketing communications (where permitted)

You may unsubscribe from promotional communications at any time.

Security & Fraud Prevention

We use collected information to:

• Detect unauthorized access
• Prevent fraud and abuse
• Protect our infrastructure and users

Legal Compliance

We may process data to comply with:

• Applicable laws and regulations
• Court orders
• Government requests
• Legal obligations

04Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience.

Cookies may be used to:

• Remember user preferences
• Maintain login sessions
• Analyze website traffic
• Improve website performance
• Understand visitor behavior

You may disable cookies through your browser settings; however, some website features may not function properly.

05Use of Analytics Services

We may use analytics services such as:

• Google Analytics
• Search Console
• Performance Monitoring Tools
• User Behavior Analytics Tools

These services may collect information such as:

• IP address
• Browser information
• Device information
• Pages visited
• Session duration

This information helps us improve our products and services.

06Use of Google reCAPTCHA

Our website may use Google reCAPTCHA to protect against spam, automated abuse, and malicious activities.

Google reCAPTCHA may collect:

• IP Address
• Browser Information
• User Agent
• Device Information
• User Interaction Data

This information is processed by Google in accordance with their privacy policies and terms of service.

By using our website, you acknowledge and consent to Google's processing of this information.

07Data Security

We implement industry-standard security measures including:

• SSL/TLS Encryption
• Secure Cloud Infrastructure
• Access Controls
• Password Protection
• Role-Based Permissions
• Data Backup Procedures

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

08Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

09Third-Party Services

We may engage trusted third-party providers for:

• Hosting Services
• Email Services
• Payment Processing
• Analytics
• Cloud Storage
• Communication Platforms

These providers are permitted to access information only as necessary to perform services on our behalf and are obligated to protect such information.

10Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only under the following circumstances:

Service Providers

Trusted partners assisting in delivering our services.

Legal Requirements

When required by law, regulation, legal process, or governmental request.

Business Protection

To protect the rights, property, security, and safety of Revlient, our clients, employees, or the public.

11International Data Transfers

As part of our global operations, information may be processed and stored on servers located in different countries.

We take reasonable measures to ensure appropriate safeguards are in place when transferring personal information internationally.

12Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Withdraw consent
• Object to certain processing activities
• Request a copy of your data

Requests may be submitted using the contact information below.

13Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

14Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Legal requirements
• Business practices
• Technology
• Services offered

The updated version will be posted on this page with the revised effective date.

15Contact Us

If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy, please contact us:

Revlient Intercontinental LLP

Website: https://www.revlient.com

Email: connect@revlient.com

For privacy-related requests, please email: connect@revlient.com